Our commitment is to safeguard the information of every client who visits our websites. Our primary focus is on maintaining a strict privacy standard for all our clients. Our privacy policy outlines how we collect and utilize your data to provide the best services. The information we gather is obtained with the explicit consent of our customers and clients for the purpose of promotional strategies, advertising, informative communication, and more which we offer.
If any of our customers or clients choose not to continue working with us, the data they provide will still be protected in accordance with our policy.
The information collected by Visuals Velocity is part of a self-assessment process aimed at improving the quality of our services and providing you with information of utmost relevance to you. This data helps us understand the number of new customers we've acquired and what drew them to us.
Above all, Visuals Velocity gathers information to enhance our services and provide you with content and services that align with your interests. We also use your data to analyze and assess our performance. For instance, aggregated data offers insights into the number of visitors we've attracted and how they navigate our websites.
The information we collect from our customers and clients is entirely provided voluntarily by them, and it can be presented in various ways depending on the type of service they choose.
For instance, your credit card information may be shared with us when you sign up on our website or provide it over the phone. The payment process is managed by third-party providers such as PayPal, 2Checkout, Authorize, and Stripe. These aforementioned companies will never retain, share, or store your data, as their sole responsibility is to handle the billing for our services.
If a customer or client wishes to run a promotional campaign, we may request specific information from them, including their name, physical address, credit card details, and other relevant information to complete the task. This information is collected during the registration process.
We require your email address in order to send you pertinent information regarding the services you've chosen. Your email is also used to inform you about our upcoming plans and projects that may interest you. However, with every promotional message, we always provide an option to unsubscribe, or you can unsubscribe by sending an email to unsubscribe@visualsvelocity.com.
For such emails, we may need some of your personal details, such as your email address, phone number, location, and business name. When composing the email, please include "promotional messages opt-out" in the subject line. You can submit your credit card information online or over the phone when choosing our services. The payment process is managed by third-party providers like PayPal, 2Checkout, Authorize, and Stripe.
Our policy strictly prohibits associating any information provided by customers with the data on the website. The information you provide during registration or sign-up is solely used to offer you relevant information about our services. If your personal information changes, you can correct, update, or delete it by contacting us via phone or email.
As per our policy, any data you provide will not be shared anywhere; however, it may be transferred in the event of a company sale or merger. We may also share your data with our advisors. These third parties are not authorized to use your personal data; their role is to facilitate the service. Nevertheless, we have the authority to disclose your information if required by law. We believe that disclosure is necessary to protect our rights and comply with a legal process, court order, or legal proceedings served on our website.
The data we collect from you is retained for a specific period, even if the association or assigned work has ended. This applies whether you have only acquired the service and later terminated or did not proceed with the service offer or whether you used the service and the terms were fulfilled. In any case, your data will be stored for a duration of four years after the end of our partnership from the date you declined our service offer or from the date an offer of service was not available.
During the aforementioned data retention period, you can request the removal of your data from our database by calling us or contacting us via chat or email. Please provide your name, email address, telephone number, physical location, business name, and area, and include "Remove Personally Identifiable Information" in the subject. It's important to note that any personally identifiable information provided is not subject to the retention period and cannot be deleted.
We maintain links with other websites, such as our customers, advertisers, business partners, and associates. We have no control over their day-to-day business operations or practices, and we do not govern these third-party sites' policies and information practices. It is advisable to review their procedures for collecting and utilizing personal information independently.
We maintain links with other websites, such as our customers, advertisers, business partners, and associates. We have no control over their day-to-day business operations or practices, and we do not govern these third-party sites' policies and information practices. It is advisable to independently review their procedures for collecting and utilizing personal information.
Visuals Velocity assures you of unlimited revisions based on your selected package. Clients can request revisions according to the package's terms with no extra charges. However, the concept will remain consistent, and customers can request revisions for any option. Multiple revisions may not be permitted or may incur separate charges. Normal revision turnaround times are expected to be 48 to 72 hours for website, 3 to 5 days for video animations, and the timeline for software, apps, and games may vary depending on the scope of revision. Similarly, timelines for functionality and development revisions may differ based on the scope of work. The timeline for revising the digital marketing strategy depends on the specific research, media, budget, and overall plan size.
We do not collect information from individuals under 13 years of age.
Our policy may undergo changes over time. However, when changes are made to our policy, we will update our valued customers accordingly. We reserve the right to modify our privacy statement, so we encourage you to stay connected to our website for updates.